Case Study
Employee Time-Off Request Workflow for Staffing Agency
PeopleBridge StaffingPublished May 27, 2026
The Challenge
PeopleBridge managed 120+ temporary workers across dozens of client sites. Time-off requests came in via text, email, phone calls, and even in-person — all to different coordinators. Requests got lost, double-bookings happened, and there was no central record. HR spent hours each week sorting it out manually.
The Solution
We replaced the chaos with a single Google Form link that every worker bookmarks. Submissions land in a structured Google Sheet that auto-calculates coverage gaps by client site. Zapier sends the request to the right coordinator via Slack for one-click approval. Once approved, the worker gets an automatic confirmation email and the master schedule updates.
Results
Lost/missed requests per month
Before
8–12
After
0
HR hours on PTO coordination
Before
6 hrs/week
After
1 hr/week
Double-booking incidents
Before
3–4/month
After
0
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